Job Description

988 Lifeline Call Taker - Overnight Shifts Available ($20/hr)

Join our team as a 988 Lifeline Call Taker and provide crucial support to individuals in distress. Starting July 16, 2022, 988 will be a nationwide, 24/7 crisis line connecting callers with trained National Suicide Prevention Lifeline counselors. This part-time role offers overnight shifts at $20/hr, with initial training in our Framingham office and remote work thereafter. Candidates must commit to at least 2 shifts per week and possess the ability to offer empathetic, non-judgmental assistance to callers in crisis.

What we are looking for:

• High school diploma
• Previous experience in telephone/call-center roles, especially those involving emotional support, is highly preferred
• Skilled in data gathering techniques
• Competent with Microsoft Office, Word, Excel, databases, and other software systems
• Ability to remain calm and composed while deescalating crisis situations
• Must attend training in Framingham, MA
• Requires a Mac (Google Chrome access) or PC, reliable Wi-Fi, and a headset with a microphone compatible with the computer
• Must have a quiet workspace for working from home
• Must be available for at least 2 shifts per week

Visit our website to learn more about our openings!

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Second job, Work from home, Shift work, Night shift,

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