As an Administrative Assistant II floater for the Department of OBGYN, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, process requests for medical records, process medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA OBGYN clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as needed basis.
Salary Range: $26.42 - $37.49 hourly
QualificationsRequired:
*Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
*Ability to follow proper channels of policies & procedures, communication & work standards.
*Skill to organize tasks to facilitate smooth work/patient flow.
*Demonstrated ability to be punctual and maintain a satisfactory attendance record
*Ability to work overtime in cases of emergency.
*Demonstrated ability to be punctual and maintain a satisfactory attendance record.
*Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
*Skill in speaking clearly and using proper grammar.
*Ability to travel to various UCLA Health locations.
*Availability to work various days/shifts.
Preferred:
*Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs.
*Knowledge to schedule patients for referrals to specialists.
*Knowledge of major medical insurance plans.
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