Bank Sales & Service Representative - Bilingual (Spanish) Required (Teller) Job at First Citizens Bank, Charlotte, NC

OGl2b0VlRlJmNWw4TUZ2OENHTnJnMDV0ekE9PQ==
  • First Citizens Bank
  • Charlotte, NC

Job Description

Overview:

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

 

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

 

The successful candidate will demonstrate:

 

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

 

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

 

Adaptability : Has the ability to learn and adapt quickly to new information and technology

 

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

 

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

 

Agility: Able to process information and move quickly through problem resolution

Responsibilities:

The essential functions of the job include, but are not necessarily limited to, the following:

 

Engaging customers in conversation to understand their banking needs and preferences

 

Processing transactions accurately and efficiently

 

Providing assistance with account servicing needs

 

Facilitating customer awareness and education of bank services, including digital banking capabilities

 

Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualifications:

High School Diploma or GED and 6 months customer service experience

 

Preferred Area of Experience: Sales

 

Skill(s): Financial literacy, Knowledge of retail banking products and services

 

Bilingual (Spanish) Required

 

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here:

Job Tags

Full time, Shift work,

Similar Jobs

3313 Restaurant Brands International US Services LLC

Director, Health & Safety Job at 3313 Restaurant Brands International US Services LLC

 ...countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. Position Summary: Director, Health & Safety is accountable for anticipating, evaluating, and... 

New Hope In-Home Care

In Home Caregiver Job at New Hope In-Home Care

 ...Come join the New Hope Team! Caregivers are needed ASAP in Sparta and surrounding areas! Call...  ...this amazing new feature. New Hope In-Home Caregiver New Hope is seeking to hire...  ...reliable and compassionate in-home non-medical care to our clients. Your job as a... 

William & Mary

Gift Planning Administrator Job at William & Mary

Gift Planning Administrator Location Hybrid remote in Williamsburg, VA : Position Information Position Number 01173W Position Title Gift Planning...  ...offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and... 

Get It - Finance

Head of BSA/AML and Compliance Job at Get It - Finance

We are looking for a dynamic and strategic leader to join our team as the Head of BSA/AML and Compliance. In this key role, you will work closely with executive leadership and lead the compliance team as the designated BSA/AML Officer. Your primary focus will be ensuring... 

Aimbridge Hospitality

Breakfast Server Job at Aimbridge Hospitality

 ...hour. Shift: Full Time. Mon-Fri 6 AM-11 AM - Sat & Sun 7 AM-11:30 AM The Holiday Inn Grand Rapids is looking to bring on a new Breakfast Server to our team! This role is responsible for providing the highest quality of service possibl Breakfast Server, Breakfast, Server...