Job Description
Go to Click on "open jobs, view open jobs and apply" Click on "open to public" Then the applicant can search by job title or filter by choosing Lehigh County and finding the correct job. THE POSITION Are you eager to start a new and exciting chapter in your career? The Office of Crisis Intervention/Information and Referral provides vital support to all residents of Lehigh County who are experiencing a mental health emergency with the purpose of accessing treatment, recovery, and ultimately an improved quality of life. Come join our team and help make a difference in the life of others!
DESCRIPTION OF WORK This is a moderately complex bilingual (Spanish) clerical position that provides clerical support to caseworkers and supervisory staff. Work includes answering phones, distributing incoming mail, scanning, filing, ordering supplies, data entry, and providing assistance at the Department of Human Services (DHS) lobby reception window answering questions and problem solving. This individual will also provide clerical support to Crisis Intervention/ I&R and DHS High Density File Room as needed. Additional responsibilities include, but may not be limited to:
- Assisting Integrated Services Staff (Children's Mental Health, CASSP, LEP Coordinator) and Information & Referral and Crisis Intervention Office with interpretation and translation of documents English/Spanish.
- Attending computer and other human services related trainings and acting as the computer tech aide for the Integrated Services unit
- Attending, dictating, typing, and distributing minutes from the bi-monthly Crisis Intervention meetings and other meetings as needed.
- Updating the county KEA data base system with assigned case manager's names, as well as the active and closure dates for the Integrated Services unit
- Completing DPW billing for Crisis Intervention
- Assisting with data collection for Integrated Services and/or Crisis Intervention/I&R
- Scanning documents to the county CPR-Web data base system for the Integrated Services unit and Crisis Intervention
Work Schedule and Additional Information: - Full-time employment
- Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: - Six months as a Clerk Typist 1 and educational development to the level of eighth grade; or
- Completion of a high school business curriculum which included at least one typing course; or
- Any combination of equivalent experience and training.
Other Requirements: - This position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
- You must meet the . For more information on ways to meet PA residency requirements, follow the and click on Residency.
- Hiring preference for this vacancy may be given to candidates who live within Berks, Bucks, Carbon, Lehigh, Monroe, Northampton, Montgomery, or Schuylkill counties. If no eligible candidates who live within these counties apply for this position, candidates who reside in other counties may be considered.
Legal Requirements: - You must pass a background investigation.
- This position falls under the provisions of the Child Protective Services Law.
o Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
Criminal background and Childline checks will be required.
Job Tags
Full time, Monday to Friday,