Job Description
Job Description
Position Overview
Ultimate Staffing is actively seeking a detail-oriented Customer Service Representative - Data Entry professional to join their client's team. This is a remote position available to candidates living in the Dallas/Fort Worth area, Texas. The primary purpose of this role is to review and process program enrollment forms, while also providing support for various projects within the Patient Services environment. This position is temp-to-hire and offers a competitive pay rate of $20 per hour.
Responsibilities The role involves a range of duties crucial for the success of the team:
- Accurately perform data entry of patient enrollment forms and other faxed or mailed documents, including Prior Authorization Forms and other miscellaneous information received by the program.
- Perform outbound phone calls to healthcare providers or patients to retrieve missing information or clarify any information on the patient enrollment form submitted to the program.
- Ability to multi-task and function in a high-volume, fast-paced environment.
- Assist with other ad-hoc projects and cross-train within the Patient Services environment as needed.
Requirements - Education required: High School Diploma.
- Previous work experience in Healthcare or Customer Service.
- Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications, and keyboarding skills.
- Experience working with people in high-pressure, time-sensitive situations, using excellent judgment and customer service skills.
- Strong ability to multi-task and strong time management skills.
- Dependable and strong work ethic.
- Ability to accept and implement feedback and coaching.
- Data Entry test score must be submitted.
- Home internet speed test must be submitted.
- Candidates must have a HIPAA-compliant home workspace with a door that can remain closed at all times.
Required Work Hours Flexible shift options available:
- Monday to Friday, 7:00 AM - 4:00 PM
- Monday to Friday, 8:00 AM - 5:00 PM
- Monday to Friday, 9:00 AM - 6:00 PM
- Monday to Friday, 10:00 AM - 7:00 PM
Benefits This position offers a temp-to-hire opportunity with a pay rate of $20 per hour.
Additional Details - Start Date: 9/22 & 9/29
- Max Pay: $20.00 per hour
- Min Pay: $20.00 per hour
Keywords: Work from Home, WFH, Remote, Virtual, Nationwide
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -092025-404981
Job Tags
Hourly pay, Temporary work, Work experience placement, Work at office, Local area, Remote work, Live in, Flexible hours, Monday to Friday,