Data Entry Clerk - Bilingual Spanish/English (Part-Time w/benefits) Job at Community Action Project of Tulsa County, Inc., Tulsa, OK

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  • Community Action Project of Tulsa County, Inc.
  • Tulsa, OK

Job Description

Pay Range Code: 10

Job Summary

The Data Entry Clerk provides comprehensive data entry and support services for programs administered by Admissions & Recruitment. This position is primarily responsible for data entry of applications and information into data systems and maintaining excellent customer service. Works under the direct supervision of the Manager, Admissions. Receives work direction from the Admissions Specialist and Admissions Coordinators. Makes routine choices within established procedures with readily available supervision. Performs intermediate troubleshooting or analysis; requires interpretation of data using generally prescribed procedures. Frequent interaction to provide basic information; occasionally requiring detailed procedural explanations or technical response.

Responsibilities/Essential Functions
  • Accurately enter/attach family information into all data systems within specified deadlines.
  • Determine family eligibility, including applications received by department staff and temporary employees.
  • Provide program information, instructions on how to apply to the program and/or waitlist status to clients who visit or call the Admissions office. Note all client contact in the family's electronic record and all other applicable data systems.
  • Provide application intake and interview support as needed at the Admissions office or application events. Review applications and required documents, conduct application interviews, and record detailed notes in all applicable data systems.
  • Assist with processes for Family Enrollment Meetings (FEM); if requested and complete FEM intake and interviews as assigned.
  • Assist with processing Admissions Change Requests (ACRs) as assigned.
  • Assist with tasks associated with public school partnerships, including but not limited to:
    • Preparing, processing, and submitting required student documents.
    • Recording daily attendance, in TPS PowerSchool data system
  • Assist with daily filing and year-end document retention processes for students who drop and age-out of the program.
  • Cover reception breaks and lunches as assigned.
  • Perform other duties as assigned.

Required Education/Experience
  • High School Diploma or GED
  • Requires one year of equivalent work experience.
  • Bilingual (English/Spanish) is required.

Knowledge/Skills/Abilities
  • Must have proven successful interpersonal relationship skills to maintain effective and satisfactory working relationships with intra-department and inter-department staff, vendors, clients, visitors, and contractors.
  • Ability to follow verbal and written instructions with ability to read, interpret, and present information efficiently and effectively.
  • Must be able to accurately audit records and ensure compliance with written or verbal guidelines.
  • Ability to take initiative, multi-task, and work well under pressure.
  • Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc.
  • Intermediate MS Office skills.
  • Advanced organizational skills, efficiency skills, and excellent attention to detail with a demonstrated commitment to completing assignments on a timely basis.

Work location

In-person work and collaboration are requirements for this position. Employee is expected to physically report to assigned work site as scheduled by supervisor. At Agency discretion, this position may be allowed to engage in remote work for specified periods of time or a determined percentage of work schedule; however, this is not guaranteed. Temporary remote workdays may be approved for circumstances such as, but not limited to, inclement weather, special projects, or travel. These arrangements are approved on an as-needed basis, with no expectation of ongoing continuance. All remote work arrangements are made on a case-by-case basis, focusing first on the business needs of the organization.

Essential Physical & Mental Requirements

Work in a normal office environment. Employee is subject to standing, bending, stooping, lifting, pushing, pulling, walking, and carrying objects throughout daily job performance. Intermittent effort involving lifting amounts between 5 and 25 pounds required. Work requires moderate attention to detail and deadlines between 15% and 45% of the time. Regular and reliable attendance required.

Job Tags

Temporary work, For contractors, Work experience placement,

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