Freelance Salesforce Project Manager Job at Sertus Solutions, LLC, Cambridge, MA

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  • Sertus Solutions, LLC
  • Cambridge, MA

Job Description

About SertusAt Sertus Partners, a Salesforce Partner, we transform complex data into actionable insights for mission-driven organizations. Through thoughtfully designed Salesforce and Tableau solutions, we serve as strategic technology partners for nonprofits, philanthropic organizations, and small businesses. We empower teams to confidently leverage their data, measure their impact, and create lasting change. Our collaborative approach delivers efficient, secure, and integrated platforms that bring ease and clarity to organizations ready to grow. Sertus Partners is a woman-owned, minority-owned consulting practice.Position Overview We are seeking a part-time Project Manager to lead project teams specializing in the implementation of client Salesforce platforms. This work requires an estimated 15-20 hours/week; the position is fully remote. While you can generally work flexible hours, availability during Eastern Time business hours is occasionally needed for client and project meetings. This is a long-term contract position on our core client delivery team. The hourly rate for this position is $75/hour.As a Project Manager at Sertus, you'll be at the forefront of our young, entrepreneurial company's growth. In this pivotal role, you'll not only ensure project success and drive client satisfaction but also help shape our evolving processes. We're looking for a proactive leader who can take full ownership of projects, deliver exceptional results, communicate clearly and effectively, and contribute to our strategic direction. Your impact will extend far beyond project execution - you'll be a trusted advisor to clients and a key player in Sertus's future. Position ResponsibilitiesThe Project Manager will: Be the primary point of contact for the client and team.Maintain a detailed and comprehensive understanding of all aspects of the project on a daily basis to provide accurate, current updates to the Sertus team as required.Identify and clearly document risks, actions, issues, blockers, and decisions, including due dates, responsible parties, impact, and contingencies.Communicate priorities and daily tasks to the team via Slack or in meetings.Maintain consistent communication channels, including meeting notes and project Slack channels.Maintain the meeting schedule for your projects, including setting agendas in advance and ensuring the Sertus team is fully prepared for those meetings.Raise potential sales opportunities to the CEO and Client Delivery Manager; also involve them in the Solution Design process and Kick-off meeting preparation.Update project forecasts in Harvest based on estimates and workload from internal planning meetings. Communicate potential budget concerns to leadership as needed.You will be successful in this role if you are highly motivated, organized, driven and detail-oriented and have: A passion for harnessing the power of technology to transform an organization. At least 5 years of Salesforce project management experience and demonstrable knowledge of Salesforce NPSP and/or Nonprofit Cloud; certifications a plus but not requiredA working knowledge and interest in the nonprofit sector and its unique challengesAt least 5 years of consulting/business analysis experience - the ability to understand challenges and business problems and develop solutions with clients is critical to this roleDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards towards successful completion of a project Excellent verbal and written communication skills to communicate clearly and effectively with both demanding clients and internal team members An interest in working in a small, collaborative, supportive team structure Proficiency in Google Workspace tools (Google Docs, Google Sheets, etc.) Proficiency in ClickUp as a project management tool is a plusProficiency in using Slack for internal and client communication This position is right for you if: You are committed to working in the social sector and open to learning how to apply an equity lens to your work. You do not have a full-time position elsewhere.You are looking to work as a part of a growing team, and learn about our clients and their missions, and want the flexibility to work remotely, work independently with a high level of trust. You are happy working as a long-term 1099 independent contractor for Sertus while also contributing to the growth of the team and the organization as a whole. Are based in the U.S. Align with our values and commitment to diversity, equity and inclusion as outlined below.If you are interested in applying for this position, please submit you application here: will begin the second week of January 2025.Our Commitment to Diversity, Equity and InclusionAs a women and BIPOC-owned company in the tech space, we know first-hand the importance of including a diversity of voices and experiences in building and advising on the strategic use of technology, even more so when that technology is meant to help amplify those working toward social justice and impact. In that, we strive to not only hire according to these values, but to uphold values, practices and ways of working that make technology itself more accessible to all, and that disrupt traditional consulting models that are deficiency-based rather than strengths-based and co-creative. We strive to work in a way that allows us to iterate and continually evaluate whether we are meeting clients where they are and evaluate the impacts of our work. The Sertus ValuesClient-First FocusWe put our clients' needs at the heart of every decision and actionWe dig deep to understand each organization's unique mission, team dynamics, and processesWe measure our success by the meaningful impact we create for our clientsSolutions-Driven MindsetWe approach every challenge as an opportunity, arriving prepared with creative solutionsWe stay engaged until we find the right path forward, no matter how complex the problemWe proactively identify ways to improve and optimize our clients' systemsExpert CommunicationWe speak plainly and clearly, avoiding technical jargonWe have honest conversations about costs, challenges, and deliverablesOur multilingual team serves clients across language barriersContinuous GrowthWe stay current with technology trends while maintaining practical focusWe openly share knowledge and best practices across our teamWe learn from every project to better serve future clientsIntegrityWe're genuine and professional in every interactionWe hold ourselves and each other to high standardsWe take full ownership of our work and its outcomesInclusivityWe actively seek and value diverse perspectivesWe create a welcoming environment for all team members and clientsWe adapt our approach to meet each client's unique needs
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Sertus Solutions, LLC

Job Tags

Hourly pay, Full time, Contract work, Part time, For contractors, Remote job, Flexible hours,

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