Job Description

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo at University Hospitals has a great opportunity for HTM Cybersecurity Program Manager with previous Healthcare and Hospital experience located in Cleveland, OH to support at least 19 of the University Hospitals campuses.

Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 21 hospitals (including five joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio.

University Hospitals provides compassionate care for more than a million patients a year – one patient at a time. Guided in this work by core values of Service Excellence, Integrity, Compassion, Belonging and Trust. Setting the highest standards for quality and patient safety and have received prestigious awards and recognition for high-quality care, a personalized patient experience, and the latest in medical and research innovations.

Position Summary:

Oversees the implementation and sustainment of a highly complex cybersecurity program in alignment with the Sodexo enterprise cybersecurity strategy. Leads stakeholder engagement through various hospital leaders such as IT, Security, Clinical Executives, Quality, and Internal Audit. Is accountable for meeting and reporting on program metrics and KPIs as defined by the customer and the enterprise cybersecurity strategy. Maintains clear alignment to the Director of Cybersecurity and escalates risks or blockers as appropriate. May be responsible for assembling teams, assigning individual responsibilities, identifying appropriate resource needs, and developing schedule to ensure timely completion of program initiatives.

Leads the design and management of highly complex technology solutions for multiple hospitals within an account that incorporate clinical, operational, and technical requirements. Applies systems engineering principles to solve problems and protect the organization from risks in real-time. Leverages deep expertise in clinical workflows, medical technology, IT, and cybersecurity to advise technology decisions that ensure optimal patient safety and business outcomes. Is primarily responsible for leading cybersecurity initiatives and management of cybersecurity tools.

Primary Duties & Responsibilities –

• Stakeholder Management – ability to build positive relationships with stakeholders, mapping of stakeholder motivators and sentiments, ability to translate stakeholder feedback into actions, ability to align goals and strategy across a matrixed environment

• Executive Level Presentation Skills – ability to prepare presentation material for an executive audience, confident presentation and communications, ability to facilitate executive stakeholders, ability to drive results from executive meetings

• Accountability – willingness to own a strategy and execution, including the need to drive continuous improvement and advancement

• Business Acumen – understanding of healthcare as a business, ability to define and monitor metrics, deep understanding of hospital procurement processes, basic understanding of hospital finances, ability to tie program metrics to hospital metrics

• Translation of Data into Strategy – ability to develop core components of a robust strategy with minimal direction, connection of data evidence & outcomes to progress towards a defined goals, adjust strategy based on data, identify opportunities for improvement or pivot

• Audit & Performance Improvement – familiarity with technical audit protocols and best-practices, ability to effectively manage audit process, translation of audit findings into overall audit results, ability to assess audit artifacts and evidence, communication of audit results, development of corrective action plans

****A valid driver’s license and acceptable driver’s license record check is required.****

Is this opportunity right for you?

Working in Healthcare Technology Management for Sodexo, you will partner with our Healthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve. If you share these values, apply today!

Please learn more about University Hospitals at:

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Not the job for you?

At Sodexo, we have HTM positions at numerous client locations across the United States.  Continue your search for HTM jobs

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement: Bachelor’s degree or equivalent experience
Basic Management Experience: 3 years
Basic Functional Experience: 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer

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