Knowledge Management Specialist Job at Library Systems & Services LLC, Arlington, VA

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  • Library Systems & Services LLC
  • Arlington, VA

Job Description

LAC Federal is seeking a Knowledge Management/Office 365 Specialist to support a federal cybersecurity client whose mission it is to secure and protect the Nation's critical infrastructure resilience. The Knowledge Management Specialist would support a large, multi-team branch of cybersecurity partner engagement specialists.

This position will be a hybrid of remote and onsite in Arlington, VA.
  • Advise content owners on content management processes and on optimal delivery and accessibility of their content
  • Provide ongoing maintenance and support for a robust organizational structure for multiple teams and leadership to easily archive, locate, and query data from a shared content portal.
  • Collaboratively work with client teams to increase adoption and content use.
  • Develop and maintain onboarding material and provide organizational platform training and guidance on best practices.
  • Provide strategic guidance and advice to the client and facilitate improvements to the organization of records, work instructions, and other relevant material to support knowledge management / transfer needs.
Requirements
  • Bachelor's degree in a relevant field.
  • U.S. Citizenship required (required by federal government for position).
  • Active Secret security clearance required and an ability and willingness to upgrade to Top Secret.
PREFERRED QUALIFICATIONS:
  • Knowledge of and experience configuring and maintaining information and task management tools such as Confluence, Jira, SharePoint, and relevant Microsoft Suite applications.
  • Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions
  • Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects
  • Excellent oral and written communication/presentation skills
  • Demonstrated expertise with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Project
  • Experience in the federal government sector
  • Relevant experience in administration, professional services, project management. Familiarity with cybersecurity is a plus.
  • Experience supporting DHS programs or initiatives strongly preferred
  • Ability to apply knowledge of cybersecurity concepts, policies, and procedures is a plus
  • Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
Library Systems & Services LLC

Job Tags

Holiday work, Temporary work, Remote job,

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