Reports to the Practice Manager and works under the direction of the Clinical Supervisor and/or Office Supervisor and/or Clinic Coordinator. The Medical Assistant Intern I is a 6 month paid program with a combination of classroom and patient care duties. Under general supervision and according to established policies and procedures, performs various clerical and basic clinical patient care duties. After 6 months successful completion of classroom and patient care duties, the Medical Assistant Intern I will transition to the Medical Assistant Intern II with expanded skills. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs routine clerical duties in accordance with established policies and procedures by: Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance. Receiving telephone calls, taking and relaying messages accurately. Obtaining information from the patient to accurately complete the patient record for payment information, computer input, etc. Maintaining patient files, charts, and records. Performs basic patient care duties as directed by the physician or nurse by: Effectively escorting patients through practice to assigned room. Perform basic clinical care: vital signs, body measurements after Intern demonstrates proficiency and is competency validated. Enter data into electronic medical record (or any other patient record). Recording medical history. Preparing patient for examination. Assisting physician and/or nurse with minor emergency or surgical procedures after Intern demonstrates proficiency and is competency validated. Performing routine laboratory and EKG tests as ordered and collecting specimens for the lab after Intern demonstrates proficiency and is competency validated. Cleaning and disinfecting exam rooms and equipment to ensure room turnover. Checking and maintaining supply of stock to exam rooms. Provide educational materials to patients, advocates and families about diagnosis, treatments and options under the direction of Provider or Clinical Staff. Managing patient refills and ensuring that medications are dosed correctly and patient is taking them according to provider instructions after Intern demonstrates proficiency and is competency validated. Preloading patient information into the EMR- including diagnostic testing, health maintenance, and past surgical history. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department. Participates and successfully completes educational requirements of the Clinical Care Internship program. Attending required meetings and participating in committees as requested. Enhancing professional growth and development through in-service meetings and educational programs as approved. Completing other job-related duties and projects as assigned.
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