Product Operations Manager, Migrations Job at MW Partner, New York, NY

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  • MW Partner
  • New York, NY

Job Description

Job Description

Job Description

MW Partners is currently seeking a Migrations Product Operations Manager to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

  • Upgrade account versions, changing their user experience and offering new features and capabilities
  • Transition the identity management of their users to utilize Client Identity
  • Change over to administering their users via the Client Admin Console
  • Develop and implement detailed migration plans and timelines, customized to each customer
  • Collaborate with cross-functional teams, including Product, Engineering teams, Customer Success Managers, and Customer Support.
  • Monitor and report on the progress of the migration process, ensuring timely and accurate updates
  • Identify and resolve any issues or roadblocks that may arise during the migration process

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Proven experience in managing complex account migration projects
  • Strong understanding of software versioning and administrative consoles, particularly the Client Admin Console.
  • Excellent project management skills, with the ability to multitask and prioritize effectively.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Years of experience is less important than hands on experience managing large scale migration of some kind, but 2-5 years related experience preferred.

For a confidential discussion or to find out more, contact Snehita on 909-206-2714 or apply now.

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