Job Description
ORGANIZATION OVERVIEW
Urban Resource Institute (URI) is a dynamic, innovative, and well-respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State, and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families. URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and nonresidential sites across New York City.
The Director will be responsible for working with team members and program leaders to develop and implement a vision for Urban Resource Institute’s programs, ensuring the provision of quality and effective services to homeless families that reflect best practices in the field. Maintain constructive collaborative relationships with partner agencies in the public and private sector as well as funding sources and service providers.
Salary: $79,000 - $100,000
MAJOR DUTIES AND RESPONSIBILITIES
Responsible for assisting with implementing homeless programs in NY and maintain general oversight at assigned site(s).
Ensure compliance with all relevant federal, state and local regulations as well as agency and program policies.
Develop as needed, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols.
Ensure entry into DHS Cares and HERO system of ongoing service provision.
Maximize bed utilization and achieve optimal occupancy rates.
Work with the Senior Director of Homeless Programs, other Senior Team members and program leaders to ensure consistency, collaboration and complementary services between sites and programs.
Work with program leaders and evaluation staff to build and develop services that represent the best practices in working with homeless families.
Provide leadership in the development of strong intra- and inter-agency collaborations to improve the systemic response to homeless families.
Represent URI at city and statewide coalitions, task forces and committees to ensure the continuation of solid collaborative approaches.
Play a leadership role towards achievement of organizational mission and strategic plans.
Assist in the creation and monitoring of the annual homeless services program budget.
Ensure facilities are maintained at the highest level and facilitate collaboration between facilities and operations staff.
Ensure that staff receive ongoing training in assessing risks and needs, identifying and reporting child abuse and neglect, effective case management strategies and evidence-based/evidence-informed approaches, such as motivational interviewing.
Provide weekly supervision to assigned staff and ensure the provision of regular supervision of all other program staff.
Keep supervisor informed of issues which may impact program operations.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
An advanced degree (MSW, or related field).
LMSW, LCSW.
REQUIRED SKILLS AND EXPERIENCE
A minimum of five years supervisory experience in a social service capacity, preferably in the field of homeless services.
Familiarity with DHS and OTDA regulations.
Must be an intelligent and articulate individual who can relate to people at all levels of the organization and work well on teams.
Project management skills and experience, especially in projects requiring significant resources and cross-functional involvement is a must.
Must have strong writing and public speaking skills with an ability to manage and organize multiple projects in a busy, pressured work environment.
Demonstrated ability to manage crisis and proactively respond to client needs using a client centered approach.
Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issues.
Employee must be computer-literate and must have knowledge of Microsoft Office applications.
Ability to multi-task and demonstrated time management skills.
Demonstrated de-escalation skills through using a client centered approach.
SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
Indoor; Outdoors; noisy; minor burns, cuts, bites or stings; standing; stooping; kneeling; walking and running; using hands on objects, tools or controls. Frequently lift and/or move up to 50 pounds. Travel between sites that are located throughout New York City. Other job characteristics- need to be exact or accurate, repeat same tasks; errors have important consequences.
Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Qualifications Education
Required
Masters
Licenses & Certifications
Preferred
LMSW
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Job Tags
Local area, Outdoor,