Job Description

Job Description

Job Description

We’re Hiring: Remote Pharmacy Technicians (Full-Time + Weekend PT)

Must reside in OH, NC, SC, GA, FL, or VA

Remote | Growth Opportunities

Are you a licensed pharmacy technician with retail experience looking for a career beyond the counter? Want to use your skills to actually make a difference in the lives of Medicare members—all from the comfort of home?

PSyn, Inc., a pharmacist-led managed care consulting firm, is expanding our operations and we’re looking for 3 full-time and Pharmacy Technicians to join our high-performing remote team.

What You’ll Do:

• Assist Medicare members with rejected pharmacy claims
• Work directly with providers and pharmacies to process prior authorizations
• Complete outbound service calls for adherence and refill reminders
• Manage escalated service issues and ensure accurate resolution
• Document workflows and maintain compliance with quality standards
• Thrive in a fast-paced virtual call center environment

✅ What You Bring:

• Registered or Certified Pharmacy Technician (required)
• 2+ years retail pharmacy experience (required)
• 2+ years customer service experience (required)
• High attention to detail, problem-solving skills, excellent customer service skills, and empathy
• Comfortable with Microsoft Word, Excel, and virtual workflows
• Managed care or PBM experience is a plus, but not required
• Bilingual (English/Spanish) is a plus

Work Environment Requirements:

As a fully remote position, team members must have a dedicated, distraction-free workspace in their home that supports focused work and protects member privacy. Because this role involves handling sensitive health information (PHI) and conducting member calls:

• Your work area must be separate from common living spaces , such as kitchens or living rooms.
• If children or dependents are present during work hours, appropriate childcare arrangements (e.g., daycare or school) must be in place.
• Headsets and a secure internet connection are required to ensure professional and confidential communication .

What We Offer:

• Fully Remote Work Environment
• 17 Days of PTO per year
• Paid Holidays : New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day
• Health Insurance Support : Up to $300/month plus a $500 bonus every 6 months
• 401(k) Matching : 3.5% after 6 months, with a 2-year vesting period
• Clear path for career advancement into Team Lead, Supervisor, and Program Manager roles
• Mission-driven culture and supportive leadership

Schedules:

• Full-Time Roles: Tuesday–Saturday or Wednesday-Sunday (regular schedule to include weekends) available shifts (11-7 Weekdays and 9-6 Weekends) *Note we are only looking for team members that include weekends in their work schedule and work till 7pm for weekdays. Please only apply if you can accommodate this schedule*

Important:

To be considered, you must reside in one of the following states :

  Ohio, North Carolina, South Carolina, Georgia, Florida, or Virginia

Apply today and join a team where your voice matters and your skills are valued. Help us make prescription drug benefits simpler and more accessible—one member at a time.

Salary: $14.00 - $21.00 per hour based on experience

Work Location: Remote

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