Job Description

As a Salesforce  Associate Consultant/Consultant , you will work with our Clients and other team members applying your knowledge of the Salesforce platform to create solutions that add value to the Client’s business.

Primary tasks include, but aren’t limited to:

• Perform configuration and testing activities in Clients’ Salesforce orgs, based on guidance provided by other senior team members

• Demonstrate and train on work product to senior team members and/or Clients

• Document testing recommendations for work product

• Support Client User Acceptance Testing process

• Help identify potential risks and/or issues that may impact the project

• Serve as key contributor to value-added Client solutions

• Keep track of and record time in the Palladin time tracking system in a timely manner

• Participate in company building activities such as: internal Salesforce administration and on-going enhancements, internal process improvement initiatives, obtaining and maintaining prioritized certifications

The above list includes the most commonly occurring responsibilities of this position. From time-to-time other duties commensurate with the level of this position may be assigned.

Experience & Qualifications

• Bachelor's Degree in Computer Science, Engineering or related technical field

• Experience as a Salesforce Administrator, Business Analyst, Consultant or Developer

• <2 years experience - Associate Consultant

• 2+ years experience - Consultant

• Salesforce certifications are preferred, particularly for the Consultant level

• Proficiency with Salesforce.com configuration and administration including:

• Setting up new users, profiles and permissions

• Building Custom objects, formula fields and declarative automations

• Building Reports, Dashboards and Views 

• Configuring/modifying Lightning Apps and pages

• Installing and configuring App Exchange solutions

• Maintaining the overall Salesforce.com system, including data loads

• Experience creating documentation for requirements, solution designs, test scripts, and/or training guides

• Demonstrated ability to prioritize tasks and organize information, work independently and use good judgment

• Excellent analytical and problem solving skills

• Ability to develop and maintain effective working relationships with others and display strong communication skills with colleagues and client stakeholders 

• Adept with multiple software systems and willing to learn new products

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