Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

Verizon Global Services, Corporate Systems Group’s (CSG) mission is to digitize Verizon's core processes to deliver real-time insights and capabilities enabling differentiation to our customers, employees, shareholders, and society driving growth and competitive advantage. We are the core of how VZ runs, supporting the corporate lines of business such as Finance, HR, Supply Chain, Commercial Billing / Settlements, and Global Real Estate.

This role will develop and execute the executive communications strategy for the Corporate Systems Group and key change management strategies associated with large business transformation programs. This role will oversee both the internal and external communications strategy tailored to a global workforce, which includes organizing leadership meetings, All Hands communications, and managing the events calendar for the leadership team.

This role will be critical in driving organizational success by ensuring that communication is clear, effective and aligned, fostering employee engagement, and enhancing corporate culture as a part of the Corporate Systems Group Communications team.

You will be responsible for the following but not limited to:

1. Developing and Implementing Communication Strategies, creating and executing an executive communication strategy and roadmap for the CSG team, focusing on engaging both internal and external stakeholders, with a particular emphasis on employee engagement. Ensure alignment with the goals of the Verizon Global Services (VGS) Technology team, including industry awards, employee recognition, patents, etc.
2. Collaborating with Senior Leadership and working closely with CSG senior leadership to provide guidance and support of executive messaging through senior leadership collaborations, communication strategies, and tactics.
3. Developing diverse materials to craft a variety of content tailored to both internal and external audiences. This includes composing written communications, presentations, video scripts, and talking points for internal audiences, as well as important external-facing leadership communications, including social media posts.
4. Working on budget planning and allocation to create an effective budget that supports communication and engagement activities, such as events, training, employee recognition (Recognizing You dollars), etc., ensuring alignment with organizational goals. Provide clear pacing and tracking.
5. Driving communication improvements to identify and implement improvements in executive and internal communication channels, and manage a recognition strategy across the CSG team. Gather feedback from stakeholders on communication efforts and use it to improve strategies. Monitor and report on the effectiveness of communication and meeting initiatives.
6. Managing change communication to partner with CSG senior leadership and HR business partners on communication related to organizational changes. Provide support for communications on critical initiatives requests, ensuring clarity and alignment with strategic goals.
7. Driving event planning to plan and structure cross-functional Ops Reviews, All Hands meetings, workshops, training, People Leader Forums, and other CSG leadership, team, and employee engagement events (including but not limited to volunteering). Ensure that all event logistics are meticulously organized, creating information and engaging experiences that foster a sense of community.
8. Training, Compliance and Conference Coordinator to serve as the primary point of contact for Learning and Development initiatives, ensuring adherence to all mandatory training requirements (e.g. Achieve) within CSG. Additionally, manage and oversee training and conference requests, collaborating with stakeholders to develop content (if needed) while ensuring adherence to established procedures.
9. Working on Intern Development to help support interns and the program as necessary, including meetings with the senior leadership and VGS Technology leadership teams.

What we’re looking for...

You'll need to have:

1. Bachelor’s degree or four or more years of work experience.
2. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
3. Experience in developing and implementing strategic communications plans across various internal and external channels, encompassing corporate brand reputation, business strategy, priorities, employee engagement, and thought leadership.

Even better if you have one or more of the following:

1. Masters in Business Administration.
2. Experience in employee and leadership communications within a corporate or agency setting, with a preference for telecom industry experience.
3. Possess good project management abilities, including organizational, planning, and time management skills.
4. Communication and stakeholder management skills.
5. Ability to work independently and collaborate with virtual teams across multiple locations and time zones in a global, cross-functional environment.
6. Have good communication, stakeholder management, analytical and problem-solving skills.
7. Advanced proficiency in Google suite.
8. Ability to have an attention to detail and commitment to delivering high-quality work within specified timelines.
9. Able to provide strategic guidance and advice across all organizational levels.
10. Exhibit solution-oriented mindset, with a willingness to propose innovative ideas and explore new approaches.
11. Have interpersonal skills and a high level of emotional intelligence, facilitating consensus-building and incorporating diverse perspectives into recommendations.
12. Expertise in written and verbal communication skills, with the ability to work effectively in a team environment and foster collaboration.
13. Demonstrates independence, initiative, and enterprising spirit while maintaining high productivity and managing competing priorities.
14. Displays business acumen and analytical prowess, capable of synthesizing complex concepts into easily understandable formats.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum of eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

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