Job Description

We're seeking a dynamic Shipper Performance Coach to revolutionize transportation logistics by driving strategic improvements and solving complex shipping challenges. In this pivotal role, you'll collaborate with vendors and sellers to optimize shipping performance, turning data insights into actionable solutions that enhance our global transportation network.

Key job responsibilities

- Analyze and interpret complex shipping performance data to identify improvement strategies

- Develop and implement targeted coaching plans to enhance shipper performance

- Facilitate collaborative problem-solving sessions with shipping partners

- Conduct comprehensive root cause analyses of transportation disruptions

- Manage and report on key performance metrics and improvement initiatives

A day in the life

Your day will be a dynamic blend of data analysis, strategic problem-solving, and collaborative coaching. You'll dive into performance metrics, identify improvement opportunities, and work directly with shipping partners to implement innovative solutions. Each day brings new challenges and opportunities to make a meaningful impact on our logistics ecosystem.

About the team

We are a passionate group of logistics professionals dedicated to continuous improvement and innovation. Our team at Amazon Global Logistics is committed to reimagining transportation efficiency, creating seamless shipping experiences, and driving transformative change in the global logistics landscape.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

Learn more about our benefits here:

BASIC QUALIFICATIONS

- High school or equivalent diploma

- Work 40 hours/week, and overtime as required

- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Are 18 years of age or older

PREFERRED QUALIFICATIONS

- Experience working in supply chain, transportation, project management or management consulting

- Experience using data to drive root cause elimination and process improvement

- Experience with SQL

- Bachelor's degree

- Project management experience or certification (e.g., PMP, CPIM)

- Adaptability and willingness to learn new skills and technologies

- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $40,600/year in our lowest geographic market up to $66,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Tags

Full time, Temporary work, Seasonal work, Work at office, Flexible hours, Shift work, Night shift,

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