Small Engine Repair Specialist- Independence MO Job at Waters Hardware, Independence, MO

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  • Waters Hardware
  • Independence, MO

Job Description

Job Description

Job Description

Benefits:

  • varies by location
  • Locally owned and operated
  • Career Advancement Opportunities
  • Employee discounts
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
You might be a great fit if
  • You enjoy serving others as we would like to be served.
  • Making the best even better.
  • You enjoy making a difference in your community.
  • You enjoy helping others.
  • You enjoy working in teams.
  • You enjoy decorating and design.
  • You enjoy being creative.
Job Summary:
The primary role of the Stihl Power Equipment Specialist is to process all work orders for customer repairs, as well as servicing/repairing their equipment. The range of equipment includes small engine power equipment, primarily 2-cycle handheld units. Applicants must be able to demonstrate the ability and knowledge required for this position, including having a minimum of three years of related professional experience. The candidate shall also possess good customer communication skills. Stihl certification is preferred but will train as necessary.

Responsibilities:
  • Must have knowledge of 2-cycle small engines.
  • Basic computer skills to access information online.
  • Provide high-quality repair services on all work orders.
  • Ensure the safe use of equipment & tools.
  • Responsible for completing all warranty paperwork in a timely manner.
  • Responsible for communicating special order parts for all work orders.
  • Responsible for completing service work in a timely manner.
  • Provide a safe environment by keeping work areas clean & organized.
  • Possess strong communication skills as customer interaction may be frequent.
  • May be required to cross-train and perform other duties.
  • Ability to participate in the equipment sales process is highly desired .
Qualifications:
  • Excellent communication skills, high attention to detail, and ability to multitask
  • Ability to stand for an extended period of time
  • Able to walk, reach, climb ladders, and bend to perform job duties
  • Able to lift up to 50 lbs frequently

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