Job Description

Job Description

Job Description

Benefits:

• varies by location
• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

You might be a great fit if

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You enjoy decorating and design.
• You enjoy being creative.

Job Summary:
The primary role of the Stihl Power Equipment Specialist is to process all work orders for customer repairs, as well as servicing/repairing their equipment. The range of equipment includes small engine power equipment, primarily 2-cycle handheld units. Applicants must be able to demonstrate the ability and knowledge required for this position, including having a minimum of three years of related professional experience. The candidate shall also possess good customer communication skills. Stihl certification is preferred but will train as necessary.

Responsibilities:

• Must have knowledge of 2-cycle small engines.
• Basic computer skills to access information online.
• Provide high-quality repair services on all work orders.
• Ensure the safe use of equipment & tools.
• Responsible for completing all warranty paperwork in a timely manner.
• Responsible for communicating special order parts for all work orders.
• Responsible for completing service work in a timely manner.
• Provide a safe environment by keeping work areas clean & organized.
• Possess strong communication skills as customer interaction may be frequent.
• May be required to cross-train and perform other duties.
• Ability to participate in the equipment sales process is highly desired .

Qualifications:

• Excellent communication skills, high attention to detail, and ability to multitask
• Ability to stand for an extended period of time
• Able to walk, reach, climb ladders, and bend to perform job duties
• Able to lift up to 50 lbs frequently

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