Job Description
SUMMARY
We are hiring a Full Time Travel Agent to assist the travel manager by making and confirming reservations, monitoring flights and other travel arrangements. The ideal candidate will have some travel experience under his or her belt and be familiar with both domestic and foreign destinations. The travel agent supports America Councils work by implementing international exchange programs for thousands of participants worldwide. Qualified applicants must have Sabre Global Distribution Systems (GDS) and be familiar with Trams Back office accounting. The travel agent will be working on site at American Councils for International Education in Washington, DC.
RESPONSIBILITIES
Create and submit ARC reports
Transfer tickets to ARC weekly
Use Sabre reservation software to handle requests received by telephone or e-mail by selecting convenient and cost-effective availability of airline flights and inform and discuss options with the traveler.
Provide concierge services including hotels, ground transportation, etc.
Check reservations for accuracy; maintain records and provide information as requested.
Handle special situations such as canceling/voiding airline tickets and arrange for the refund of unused tickets.
Download weekly tickets to ARC report
Print weekly ARC reports
QUALIFICATIONS
Must have a minimum of five years of experience with Sabre Global Distribution Systems (GDS)
Knowledge of TRAMS and ARC is a must, completing and sending weekly reports to ARC
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
Positive, tenacious attitude and a willingness to constantly learn
Strong organizational skills for maintaining complex records and itineraries
Excellent interpersonal communication skills, both written and verbal, as well as customer service.
Ability to work within a small team
TO APPLY
Please send your resume to Carole Gibran at Gibran@americancouncils.org
American Councils is committed to providing employment opportunities for all individuals, in accordance with current federal regulations. Our focus is on ensuring that all individuals have equal access to employment and advancement opportunities based on merit.
American Councils' commitment to employment opportunity is driven by federal requirements, including Section 503 of the Rehabilitation Act (supporting individuals with disabilities) and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) (protecting covered veterans). We also ensure our employment practices comply with all applicable regulations, including E-Verify requirements for work eligibility. We are dedicated to fostering a workplace where all individuals have the opportunity to succeed and grow, in full compliance with federal law.
#J-18808-Ljbffr Rentfurniture
Job Tags
Full time, Worldwide,