Job Description

The Role Reporting directly to the Chief Communications & Citizenship Officer, a member of the Company's executive leadership team, our Vice President of Corporate Communications will be responsible for setting the quality standards and leading the operational efficiency of our high-performing Corporate Communications function. The successful candidate will be results-oriented with demonstrated competencies in the critical areas of reputation management, traditional and social media, and expertise in best-in-class internal communications and employee engagement (including leading a robust portfolio of internal events). The successful candidate, who will lead a group of ten communications professionals, will have proven experience in recruiting, managing, and mentoring highly effective, innovative and collaborative teams. The successful candidate will work closely and collaboratively with the Chief Communications & Citizenship Officer, the Division's Chief of Staff, the Vice President of Corporate Citizenship, while serving a wide range of internal clients including the Chief Executive Officer and other members of the executive team, as well as business and functional unit leaders. Key accountabilities for the role include: The development and execution of strategies and programs to inform, educate and engage 4000+ associates in support of our Company's strategic objectives and business performance. The candidate will play a critical role (in collaboration with our People/HR Team) in the overall engagement of our workforce. The development and execution of a robust internal events program inclusive of small to large scale in-person and virtual events. The planning and execution of strategies and deliverables to support our associates through significant change in the way we work given the competitive and financial pressures facing BCBSMA and the entire health insurance industry. Providing strategic counsel to the Chief Executive Officer and the entire executive team (C-suite) on important communication matters. Ensuring the management of the Company's strong reputation in the marketplace and the community, including a proactive and robust media relations function. Leading a high-performing team in developing new, innovative and effective communications across diverse channels that achieve high-impact with demonstrated outcomes and results. Responsibility for the Company's crisis communications approach and protocols. Key Competencies Shaping strategy : Ability to develop, manage and implement thoughtful communication strategies to achieve business goals, with a proven track record of providing strategic analysis and counsel to executive leaders in complex environments. Execution-oriented: Demonstrated ability to execute effectively for high-impact and demonstrated outcomes. Influencing collaboratively: Exceptional ability to influence internal and external stakeholders. Leading teams: Strong track record of leading, managing, and inspiring teams, including recruiting, developing, and retaining top talent. Personal Characteristics Strong commitment to the Company's mission and values. High-level of attention to detail to deliver the highest quality deliverables. An advocate of the "player-coach" model to both coach team members to individual and collective success while demonstrating a strong desire and competency in rolling up his/her sleeves to help with the day-to-day work. Strong interpersonal skills to build healthy, collaborative, and trusting relationships across the Company. Education & Qualifications 10+ years in communications, undergraduate degree required. Experience building, leading and mentoring high-performing teams. Clear, decisive communication skills with an ability to prioritize and delegate projects. Agile and nimble with an ability to thrive in a fast-paced environment and meet deadlines. Self-directed problem-solver and a curious, creative thinker. Ability to distill and assimilate large amounts of information. Proven experience working with and providing strategic counsel and training to senior executives. Strong executive presence. Exceptional storytelling and writing skills. Highly collaborative with an ability to influence. Expertise and knowledge of innovative corporate communications' best practices. Experience in health care is preferred, but not required. Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above. Location: Boston Time Type: Full time Salary Range: $243,720.00 - $297,880.00 This job is also eligible for variable pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees. #J-18808-Ljbffr Blue Cross and Blue Shield of Massachusetts, Inc.

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