Job Description

Job Summary The American Red Cross is seeking compassionate, detail-oriented individuals to join our team as Donor Center Technicians . In this essential role, you will play a vital part in our mission to provide lifesaving blood and blood products to patients in need. You will be the face of the Red Cross at our donation centers, ensuring a safe and comfortable experience for donors while adhering to strict health and safety protocols. This is an ideal opportunity for those seeking to launch a meaningful healthcare-related career — no prior experience is required; comprehensive training is provided. Key Responsibilities Greet and register blood donors, ensuring accurate donor records and eligibility verification. Perform blood collections via venipuncture or automated collection techniques (training provided). Monitor donors for reactions and provide care as needed. Maintain cleanliness and safety standards at the donation site. Set up and dismantle collection equipment and supplies in compliance with procedures. Label, pack, and prepare collected blood for transport. Assist with donor education regarding blood donation and Red Cross services. Communicate effectively with team members and supervisors to maintain workflow. Maintain inventory of supplies and report equipment issues promptly. Required Skills and Qualifications High school diploma or equivalent. Excellent interpersonal and customer service skills. Basic computer skills and ability to learn Red Cross systems. Ability to work in a fast-paced, regulated environment. Strong attention to detail and the ability to follow written and verbal instructions. Must be comfortable with blood and needles (training provided). Experience No prior experience required — this is an entry-level opportunity. Experience in healthcare, phlebotomy, or customer service is a plus but not mandatory. On-the-job training will be provided, including certification in Red Cross blood collection protocols. Working Hours Flexible scheduling available (full-time or part-time). Shifts may include early mornings, evenings, weekends, and holidays depending on donor center needs. Overtime may be required during high-demand periods or blood drive campaigns. Knowledge, Skills, and Abilities Ability to lift, push, or pull up to 50 lbs and stand for long periods. Strong communication and teamwork skills. Commitment to safety, compliance, and donor confidentiality. Ability to remain calm and professional in a fast-moving environment. Willingness to learn new skills and grow within the organization. Benefits Competitive hourly wage with potential for shift differentials. Comprehensive training and professional development. Health, dental, and vision insurance (for eligible employees). Paid time off, holidays, and sick leave. 401(k) retirement plan. Employee Assistance Program (EAP). Meaningful work that directly supports lifesaving services. Why Join the American Red Cross? At the American Red Cross, every role supports our humanitarian mission. As a Donor Center Technician, your efforts help ensure hospitals and patients nationwide receive the critical blood products they need. You will be supported by a dedicated team, receive industry-leading training, and enjoy a career path with purpose. If you are ready to start your journey in healthcare and make a tangible impact on peoples lives — we invite you to apply today. How to Apply Ready to make a difference? Visit the official American Red Cross careers website Search for Donor Center Technician – Entry Level and apply to your preferred location. Submit your application along with your updated resume. The Red Cross is an equal opportunity employer. Veterans, women, minorities, and individuals with disabilities are encouraged to apply. #J-18808-Ljbffr Mashreq Bank

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