Job Description

This position focuses on assuring the integrity and accuracy of the electronic processes of Rockland Trust. This position will be responsible with assisting in the daily operations of all phases of Electronic Banking including but not limited to Automated Clearing House (ACH), Online Banking and Bill Pay, Positive Pay. This position requires a great deal of verbal and written communication with both internal and external customers.

Primary Duties and Responsibilities:

• ACH processing 
• Online banking and bill pay set up and maintenance
• Set up of new products including ACH origination, Positive Pay and Tax payments
• Cash Management Queue

Additional Responsibilities Include:

• Keep up to date on changes to ACH rules and regulations
• OLB Messages
• Contact Notes
• Name and address changes
• Title changes
• Support Branch, CIC, other business units and customers with inquiries related to eBanking
• Understand and comply with all compliance related regulations related to Deposit Operations
• Miscellaneous testing and projects
• Other tasks as requested

Job Requirements:

• Strong analytical skills to evaluate the interconnectivity and accuracy of data.
• Working knowledge Microsoft Word, Excel, PowerPoint and Outlook. SharePoint.
• The incumbent must be dependable, highly organized, possess effective communication skills and the ability to work independently.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to establish and maintain effective working relationships
• Updates job knowledge by participating in educational opportunities
• May be required to lift and/or move up to 20 pounds
• Ability to solve practical problems without assistance

Education and/or Experience Requirements

• High school diploma or equivalent required.
• Banking knowledge is a preferred.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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