Job Description
Primary City/State: Phoenix, Arizona
Department Name: Molecular Diagnostics-Ref Lab
Work Shift: Varied
Job Category: Lab
Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.
POSITION SUMMARY This position develops, directs and manages operational activities within the laboratory to effectively meet Company objectives.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
CORE FUNCTIONS 1. Hires, trains and conducts performance evaluations; directs the workflow for the departmental staff. Provides for the education, development and mentoring of staff. This position is also accountable for participating in the development and implementation of departmental goals and objectives. Ensures all goals and objectives are met timely and effectively.
2. Works collaboratively with both SQL/LSA and Banner Finance Teams and participates in the development of the department budget in conjunction with established goals and objectives. Works to ensure budgetary goals are met on an annual basis.
3. Accountable for the laboratory or laboratories maintaining applicable accreditation to demonstrate compliance with Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA) regulations. May include monitoring activities impacted by Banner Health initiatives for patient care.
4. Performs process management by leading and participating in task forces and councils. This includes participating in the development and implementation of processes, procedures, matrix and programs to increase operational efficiency, compliance and effectiveness, as well as ensure the delivery of quality patient and customer care by using Six Sigma and Lean.
5. Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information to staff and clients, Banner Health and LSA/SQL.
SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING Typically provides direct supervision to both exempt technical staff as well as non-exempt clinical staff.
MATRIX OR INDIRECT REPORTING May include matrix reporting as part of role.
TYPE OF SUPERVISORY RESPONSIBILITIES Hires, trains, conducts performance evaluations, and manages the workflow for staff. This includes initiating promotions, transfers, and performance management activities.
SCOPE AND COMPLEXITY Administrative responsibility of providing quality, timely, reliable and consistent services. Internal and external customers include laboratory staff and clients, hospital staff, physician's offices, patients, pathologists, medical directors, vendors, regulatory agencies and educational facilities.
Confers with director to determine how to best accomplish functions within established procedures and guidelines including FTE's and expense budgets. Confers with director for unusual situations.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS Requires extensive sitting with periodic standing and walking. May be required to lift up to 25 pounds. Must use standard precautions due to threat of exposure to blood and body fluids. Needs adequate color vision. Requires significant use of computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Ability to communicate effectively. May require off-site travel.
MINIMUM QUALIFICATIONS - Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
- Four (4) years' training and experience in high-complexity testing in the respective specialty.
- Two (2) years' supervisory experience.
PREFERRED QUALIFICATIONS - Bachelor's Degree in Medical Laboratory Science.
- MLS or Specialty Certification.
- Additional related education and/or experience.
DATE APPROVED 07/23/2023
EEO Statement: EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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