Job Description
Club Pilates is a well-established, nation-wide brand committed to providing affordable and accessible Pilates to the community. We offer group reformer classes in a variety of formats and levels to accommodate everyone seeking to learn Pilates and reach their fitness goals.
POSITION:
The Manager will handle memberships through all stages, including lead generation, converting prospects to members, and retaining members through customer service. The Manager is also responsible for cultivating a safe and positive environment for our team and members and ensuring that the studio is always welcoming, orderly, and professional.
REQUIREMENTS:
Confident in generating personal sales.
Ability to drive four revenue streams: memberships, retail, private training, and teacher training.
Friendly, outgoing, and engaging.
Ability to work harmoniously with co-workers, clients and the general public.
Strong personal skills to manager team and balance the needs of both the employees and the studio.
Professional, punctual, reliable and organized.
Must have excellent communication and strong interpersonal skills in person, on the phone and via email.
Solid writing and grammar skills.
Strong attention to detail and accuracy.
Ability to prioritize and meet deadlines.
Proficiency with computers and studio software
Trustworthy and able to handle confidential information.
Ability to excel in a fast-changing, diverse environment.
A genuine interest and appreciation for fitness.
Reliable transportation.
DUTIES:
Generate leads and build brand awareness through local events and social media.
Communicate with members and prospects via phone, email, and text.
Convert prospects to members through sales process.
Schedule prospects and members into classes.
Provide great customer service and a positive member experience.
Engage with clients and build relationships to support community development.
Implement Club Pilates policies and procedures.
Collect payments for products and services.
Directly coordinate with vendors, ensuring that studio retail/products are stocked with accurate inventory counts.
Maintain visual displays of retail, studio literature, and decor.
Ensure all studio and administrative supplies are stocked and accessible.
Maintain organization and cleanliness of the Pilates Studio.
Ensure proper care and maintenance of exercise equipment.
Assist and support instructors and staff with daily needs.
Facilitate all aspects of studio operations.
Any other duties as assigned.
COMPENSATION & BENEFITS:
Hourly rate based on experience & performance.
Commissions on new member sales.
Opportunity for bonuses, based on performance.
Growth potential within the company.
Free Pilates classes.
Discounts on in-store retail.
Paid job training.
OPERATIONS:
Studio coverage will be split between multiple staff members.
The studio will be open seven days a week.
Staffing needs extend from the early morning through the evening.
Studio hours are subject to change.
There will also be off site events at various times.
Weekends are required.
Must be available for Soft Opening and Grand Opening events.
JOB TYPE:
Full-time
LOCATION:
371 Lower Mall Dr. Winston-Salem NC 27103 (Thruway Shopping Center)
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