Job Description

Job Description

Job Description

Job Summary:
Our hospice agency is seeking a Weekend Hospice Intake/Scheduling Coordinator, a role that combines scheduling and intake responsibilities, to join our team. The successful candidate will be highly organized and detail-oriented, ensuring the efficient processing of incoming clients through our intake program while managing scheduling tasks within a hospice care setting.

Schedule: Thursday through Monday (Saturday and Sunday remote)

Responsibilities:
- Manage the intake process for all incoming referrals and client information for hospice services
- Conduct initial client screenings in a compassionate and supportive manner
- Handle client data and maintain accurate information within our hospice database with sensitivity
- Provide empathetic assistance and responses to client inquiries
- Coordinate scheduling of appointments and services for hospice clients
- Maintain regular communication with internal team members on client progress in hospice care
- Ensure compliance with HIPAA regulations and organizational policies relevant to hospice agencies

Qualifications:
- High school diploma, GED, or equivalent experience
- Experience in a healthcare or social work setting, with a preference for hospice agency experience
- Excellent organizational skills and ability to manage time effectively
- Strong attention to detail, particularly in handling sensitive information in a hospice environment
- Exceptional communication and customer service skills, demonstrating compassion and empathy
- Ability to prioritize tasks and multitask in a fast-paced hospice care environment
- Demonstrated ability to maintain confidentiality and work with sensitive information in a hospice setting

Preferred Qualifications:
- Previous experience in an Intake Coordinator role within a hospice agency
- Familiarity with electronic medical records (EMR) systems, especially in a hospice context
- Proficiency in multiple languages, offering an advantage in a hospice care setting

Job Tags

Sunday, Saturday,

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