Job Description

Job Description

Job Description

The Dermatology Medical Assistant will assist the provider(s) with patient care. They will create an atmosphere that reflects the level of standards and care that patients can expect to receive from this practice. The provider(s) entrusts the goodwill of patients to the assistant, therefore extending the physician’s relationship with the patient.

To be successful in this position, the assistant must be cheerful, friendly, polite, tactful, and professional in appearance and manner at all times. They will be able to communicate with the provider and patient and be mindful of patient confidentiality. They will be able to evaluate and respond to a patient’s needs and relay the doctor’s instructions. The successful medical assistant will be a team player and respectful of their co-workers.

Essential Duties and Responsibilities

As assigned, but not limited to the following:

• Fulfill patient care responsibilities as assigned, assist provider with patient care.
• Escort patient to and from exam room, help patient prepare for exam. Review Health History form to make sure complete.
• Clean and straighten exam room between patients.
• Organize patient flow according to protocol.
• Assure smooth patient flow by prioritizing the following: rooming patients; taking appropriate patient histories, setting up room for anticipated procedures; sterilizing used instruments, preparing an adequate supply of surgical trays; anticipating provider’s needs; assisting provider during exams and procedures, and returning patient/pharmacy calls in a timely manner.
• Procedure tray, instrument, and equipment set-up according to instructions. Able to numb patient as directed by provider
• Prepare path/lab specimens per protocol; complete path/lab requisition forms accurately and completely; document specimens in path logbook.
• Retrieve path/lab reports as directed. Document accordingly in path log. Follow-up per provider’s instructions.
• Document visit in EMR clearly and accurately as directed.
• Respond to patient questions in office and on phone as instructed.
• Notify patients of path/lab/culture results.
• Schedule appointments as necessary.
• Phone/eRX prescriptions and refills to pharmacy according to protocol.
• Be familiar and compliant with OSHA Blood Borne Pathogen standards.
• Calibrate, clean, sterilize, and inventory all medical equipment and instruments. Keep appropriate records of maintenance program.
• Maintain medication samples, discard out-of-date supplies, and keep appropriate records.
• Maintain infection control policies of office
• Upkeep and cleanliness of exam rooms, supply cabinets and drawers always well stocked.
• Sorting, storing, restocking, and inventory of all medical supplies. Inform clinical supervisor of supply needs.
• Document all medical instructions given to patients.
• Check and respond to email communications in MS Outlook and EMR throughout the day.
• Knowledgeable and compliant of HIPAA privacy standards.
• Knowledgeable of all dermatologic and cometic/aesthetic products and procedures in office. Be able to explain both to patients.
• Assist provider with CPT coding and rules. Be knowledgeable of office financial policies and fees.
• Obtaining preauthorization for procedures and/or medications as required.
• Schedule appointments for patients with other specialists, fax appropriate records if necessary.
• Maintain order in sample closet and monitor samples to assure adequate supply and proper dispensing.
• Help with office housekeeping duties as directed.
• Other duties as assigned by Clinical Supervisor or Practice Administrator

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